OB Booking

Streamline every reservation – from first enquiry to the guest being seated – with Booking App, the operational hub designed for modern restaurants. WHY BOOKING APP • Real-time floor map: Visualise areas, tables, capacities and live status at a glance. • Fast booking creation: Add guest details, party mix (adults/children), time, notes and tags in seconds. • Smart table assignment: Assign now or later, auto-highlight available time ranges, prevent conflicts. • Sessions & limits: Close periods, set guest limits and manage special booking windows. • Deposit control: Capture, charge, refund or mark no‑shows with audit clarity. • Loyalty & vouchers: Create, issue and redeem customer vouchers and track balances. • Multi-language: English & Simplified Chinese ready (extensible via i18n framework). • Push notifications: Keep staff informed of new, updated, cancelled or seated bookings. • Status pipeline: Confirm, seat, finish, restore, cancel, reject, no‑show – always know the state. • Powerful search & filters: Quickly locate bookings, sessions or tables. • Tablet friendly: Adaptive responsive layouts optimised for iPad and large screens. • Performance & reliability: Backed by Firebase for auth, data and crash resilience. OPERATIONAL CONTROL Simplify front-of-house coordination: mark tables open/closed, block booking on specific tables, close all day, or add closed sessions for private events. Visual cues reduce mistakes and maximise seating efficiency. CUSTOMER VALUE & RETENTION Build return business with voucher issuance, balance tracking and loyalty workflows – all from the same operational surface, reducing system switching. DEPOSITS & NO-SHOW RISK Reduce lost revenue: configure deposit capture flows and process refunds or charges based on outcome (arrived, cancelled, no-show). Clear prompts help staff act consistently. TEAM SPEED One-tap actions: assign table, change table, refund deposit, move or edit bookings. Time range picker surfaces valid slots contextually to minimise training time. DATA ACCURACY Form controls enforce capacity and time-range validity while preventing double allocation. Audit-friendly status transitions preserve operational history. MULTI-DEVICE EXPERIENCE Run seamlessly on phones for mobility and tablets for host stand control. Orientation-flexible design ensures clear floor visibility. PRIVACY & SECURITY Uses secure authentication, scoped access to booking data and encrypted transport. Crash reporting and analytics support stability improvements – never for ad tracking. ROADMAP (HIGHLIGHTS) • Advanced analytics & pacing • Customer self-booking portal • Deeper POS integrations Transform the way you manage reservations – increase turn efficiency, reduce errors and enhance guest experience with Booking App today.