Bernafon App

This app lets you control your hearing aids from your mobile device. Note: some features may be available depending on your hearing aid model. Check below for details. • Adjust sound volume for each hearing aid together or separately • Mute surroundings for better focus • Switch between programs set by your hearing care professional • Check battery levels • Stream calls, music, and podcasts directly to your hearing aids (availability may vary depending on your phone model) • Find your hearing aids if lost (requires location services always turned on) • Access app support and troubleshooting solutions • Meet your hearing care professional for an online visit (by appointment) • Adjust streaming sounds with streaming equalizer (available for all hearing aid models except Bernafon Zerena) • Adjust sounds around you with sound equalizer (available for Bernafon Encanta and Alpha XT models) • Track your progress with HearingCoach feature (available for Bernafon Encanta and Alpha XT models) • Handle wireless accessories paired with your hearing aids such as TV-A or SoundClip-A • Connect to and adjust an Auracast™ broadcast (available for Bernafon Encanta models) First use: You need to pair your hearing aids with this app to use it to control your hearing aids. App availability: The app is compatible with most hearing aid models. If you have hearing aids from 2016-2018 and haven't updated them yet, a hearing aid update is required for this app to work. We recommend regular hearing aid updates during your routine check-up with your hearing care professional. For optimal performance, we recommend updating your device to OS 10 or later. To check the latest list of compatible devices, please visit: www.bernafon.com/hearing-aid-users/hearing-aids/connectivity/compatibility