Stessa

-> User Type: Admin - Can view the list of all the tickets generated by all the end users requesting new assets and raised issues with the assets. - Can download the data and template files for an asset, asset allocation, and user lists. - Can bulk upload the asset list and asset allocation list. - Can check out assets to the employees and for repair. - Can check in the assets from employees and vendors. - Can assign the tickets to yourself or other admin members. - Can change/update the location of the assets. - Can view the detailed list of all the assets. -> User Types: End User - Can view the profile details. - Can generate tickets for issues with assets and request new assets. - Can view the list of all the generated tickets. - Can view the details of all the assigned assets. - Can generate the ticket through the contact admin form from the log-in page if the user cannot log in through the official email id, which is marked as the “External Ticket”.