DFI Link

DFI Link is the ‘one unified hub’ to digitalize and revolutionize the end-to-end team member experience across DFI. It is a platform, integrating with ServiceNow to address needs across office worker and store team members, functions to provide seamless interactions. Key functions involved: - Store Communications (Corporate News & Announcements)​ - Document Library​ - Request / Ticket Management - HR Onboarding/Offboarding & Team Member Services - Store Operations Process Workflows & Approvals - Instant Messaging The core functions is mostly powered by ServiceNow and the mobile application is to provide the 'access anywhere' experience to employee.