Doctor’s United Group

DUG Health: Accessible Care You Can Trust DUG Health makes it easy to access high-quality, confidential healthcare—on your terms. Whether you’re seeking preventive services, ongoing treatment, or general wellness care, the DUG Health app puts trusted medical support right at your fingertips. See all of your health information including connecting to Apple Health kit in one place. TELEHEALTH VIDEO AND VOICE CONSULTATIONS Connect face-to-face with licensed healthcare providers through secure, encrypted video consultations. Providers can call patients directly through the platform, and patients can initiate consultations at any time. Video sessions require a device with a front-facing camera and microphone, which are only accessed during active, user-initiated consultation sessions. HEALTH RECORD AND VITALS TRACKING Monitor and track your health over time including blood pressure, blood glucose, BMI, weight, SpO2, heart rate, body temperature, and respiratory rate. View historical trends and share data with your care team. APPOINTMENT MANAGEMENT Schedule, manage, and attend appointments with your care providers. The app supports automatic check-in when you arrive at a registered clinic or healthcare facility using your device's location — this feature is opt-in and can be disabled at any time in settings. HEALTH DATA INTEGRATIONS DUG Health can display health and fitness data from connected third-party platforms including Google Fit, Fitbit, and Withings. These integrations work exclusively through secure cloud-to-cloud connections via each platform's official API — the app does not connect directly to, scan for, or pair with any external hardware device, health monitor, or fitness tracker. Connecting a third-party health platform is entirely optional and requires your explicit authorisation through each platform's own sign-in process. BLUETOOTH Bluetooth permissions are used solely to route audio through a paired Bluetooth headset during telehealth voice and video consultations. The app does not use Bluetooth to connect to health monitors, fitness trackers, or any other peripheral device. PAYMENTS Appointment and service payments are processed securely through our PCI-compliant payment provider. Users are redirected to a secure, provider-hosted payment page to complete transactions. No payment card data, bank account information, or financial credentials are collected, processed, or stored within the app. SECURITY AND PRIVACY All data is encrypted in transit and stored encrypted on your device using AES-256 encryption. Biometric authentication is supported for secure app access. No payment information is stored within the app. Disclaimer: DUG Health is not a medical device and does not diagnose, treat, cure, or prevent any disease or medical condition. It is a digital health platform that facilitates communication with licensed healthcare providers. All clinical decisions are made by licensed healthcare professionals. Health data integrations are for personal wellness tracking only.