SmArt Serv Grundfos MY

This app provides a platform for Grundfos customers and Associated Service Partners to seamlessly interact on their Service requirements. As a Grundfos Customer, you can - Create a Service or Installation request - Maintain your inventory of pumps to quickly raise a service call - Identify the Service Partner nearest to you, to attend the request - Keep tab and be notified on the progress of your Service handling - Interact with the Service Partner/Service Engineer - Rate the service and provide feedback As a Service Partner, you can - Maintain your team of Service Engineers, and assign Service requests - Interface with the Customer – call, respond back on the requests - Be notified on all discussions between Service Engineer and Customer - Search issues, monitor Assigned/Active issues - Interact with Grundfos Services team