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* Due to changes in Google's Android OS security policy, your existing joint certificate may not be visible. For more details, please search for "certificate" in [Customer Center > FAQ]. Make your financial life more enjoyable with K-Bank! ■ New Home Screen You can manage not only the financial activity history related to your frequently used accounts but also all your bank accounts directly on the home screen. ■ Discover for Me Tab Check products and services recommended daily, as well as the status of your subscribed services, all in one place. ■ Collected Benefits From events to service benefits, collect and claim all the rewards you are eligible for. ■ Open Business Owner Home We have packed everything for business owners, from products and services to various benefits, into the Business Owner Home. * Please Note [Guide to Using Financial Products and Services] - All financial services, including account opening and product subscriptions, are available through the K-Bank app. - Please read the product description and terms and conditions before subscribing to each financial product. - Please make sure to have your Resident Registration Card or Driver's License ready when signing up. [Android OS Security Change Policy] - On Android OS 11 or higher, your existing Joint Certificate may not be visible because it is not saved in the smartphone's shared folder (NPKI). - Please reissue your Joint Certificate or transfer the certificate stored on your PC to the app for use. * For more details, please search for "Certificate" in [Customer Center > FAQ]. [Device and Authentication Method Policy] - To ensure safe and convenient financial services, the service is limited to the single app registered. - We provide safe and convenient services using a mobile phone OTP that replaces security cards. - To ensure secure financial transactions, service usage is restricted on 'rooted' devices. [Information on Access Permissions Required for App Use] - Phone (Required): Collects and uses phone numbers to maintain the device's authentication status and for video call verification. - App Usage Information (Required): Used to detect potentially threatening apps installed on the device to prevent financial fraud. - Contacts (Optional): Used for transfers to contacts in the address book stored on the device. - Camera (Optional): Used to photograph ID cards and submit required documents during non-face-to-face real-name verification. - Storage (Optional): Used for functions such as reading, saving, and deleting certificates, as well as saving images and photos. - Location (Optional): Used to verify business address consistency and for non-face-to-face on-site inspections. - Microphone (Optional): Used for tasks (transfers, etc.) via the AI ​​assistant. [Customer Center Information] - Banking Services: 1522-1000 (Daily 09:00–18:00; however, inquiries regarding voice phishing and accident reports: 24 hours a day, daily.) - Card Services: 1522-1155 (Weekdays 09:00–18:00) - Chat Consultation: https://s.kbanknow.com/J75dj7f (24 hours) - Email inquiries: help@kbanknow.com