Al Saeedi CC

Al Saeedi CC is the official staff app for Al Saeedi Group's customer contact center. Team members sign in to handle customer conversations from one shared inbox — WhatsApp and other channels in a single timeline per customer. Features: • Unified inbox for customer messages • Voice notes — record and play inside a conversation • Photos and media sharing • Canned responses for fast replies • AI-assisted reply drafting and rewriting • Message translation • Push notifications for new messages • Arabic and English, with right-to-left support