Updated Aug 19, 2026 · v2026.08.2
Resolve tickets faster with Jira Service Management Customer Portal for mobile
Note: this is the Intune version. You must also have our app installed in your Jira instance or this app will not work. Provide stellar customer service: cut delays with streamlined communication between clients and service desk agents. • Customers can create requests, comment, upload images • Agents manage queues, SLAs, client requests • Look up knowledge base articles • Offline mode - work in no/low connectivity environments Agents and customers will never miss critical Jira Service Management issue updates: whether in a meeting, on vacation or away from the computer - Jira access on any device. • Supports the most complex workflows • Optimize daily tasks to save time • Faster access to the things in Jira you care about Collaborate securely, enterprise-wide: our clients in the technology, defense, automotive and healthcare sectors rely on us to securely access their data. • Supports secure Mobile Device Management • Work with any Single Sign-On, Multi-Factor Authentication Mobility for Jira has many enterprise-grade features and a powerful user interface. It is the most popular and feature-rich Jira mobile application for iOS and Android. • View, create, edit, watch, delete, and transition issues • Add, edit, delete comments and change their visibility • View and edit Scrum and Kanban boards and release versions • Add and view attachments • Receive push notifications • Basic and advanced search with JQL and type-ahead support • Time logging and issue history • Jira Service Desk queues and SLAs (agent), JSD Portal (client) • View your Jira Dashboards • Supports your MobileIron MDM Solution Used by large organizations such as Apple, US Government, Honda, Palantir, Broadcom, Synaptics and many more.
0 years on Google Play
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