Remote Support for Samsung SDS

Samsung SDS EMM Remote Support enables IT Admin's remote troubleshoot when users encounter a problem. It is a remote troubleshoot solution for the IT Admin and users of Samsung SDS EMM. Samsung SDS EMM Remote Support provides: - Doesn't require in-person analysis - Supports Samsung Galaxy or other devices with Android 4.4 (Kitkat) or higher version. (the other devices only use screen share) - IT Admin may record device screen as a video clip or screenshot for the reproduction purpose during the remote support - Enables IT Admin to send the compressed files to the user and vice versa. Samsung SDS EMM Remote Support is provided upon a valid license.