Shiny GT 360

Shiny GT360 is the complete WhatsApp Business management platform. Chat with customers, run campaigns, automate responses, and manage your team—all in one app. MANAGE CUSTOMER CONVERSATIONS Team inbox with real-time chat and smart search Multi-agent support with automatic assignment Rich media: text, images, documents, videos Customer history, tags, and notes Conversation filters and priority marking LAUNCH BROADCASTS & CAMPAIGNS Template-based WhatsApp campaigns Click-to-WhatsApp campaign links Broadcast messages to contacts Delivery tracking and campaign analytics Message scheduling and optimization TEAM COLLABORATION & SECURITY Real-time team chat with internal notes WebRTC-powered calling features Role-based permissions (Admin, Manager, Agent) Full audit logs for compliance Secure infrastructure with encryption SMART AUTOMATION AI-assisted bot responses Workflow automation for customer journeys Auto-routing based on rules Smart escalation to agents Template management and versioning ANALYTICS & REPORTING Real-time dashboard with key metrics Response times, delivery rates, engagement Team performance insights Custom reports and exports Historical data tracking BUILT FOR SCALE Handle thousands of conversations Support unlimited team members Enterprise-grade security Compliance and data protection WhatsApp Business API integrated USE CASES E-commerce order tracking Customer support and helpdesk Sales and lead qualification Marketing and promotions Healthcare and appointments Logistics and delivery updates Multi-location business management DATA & PRIVACY We take your data seriously. Shiny GT360 never sells customer information. All conversations are encrypted, backed up securely, and protected with industry-standard security controls. Your team's access is restricted by role-based permissions with full audit logging. Ready to transform how your business communicates on WhatsApp? Download Shiny GT360 today.