Sorenson Express

Express is a subscription-based video interpreting service for public and private entities that connects hearing and Deaf people through a video interpreter on-demand, anytime and anywhere. Express connects hearing and Deaf people at work and when on the go. With the push of a button, enterprise users can connect to a live American Sign Language (ASL) interpreter who will facilitate conversations in real-time. Express for Customer Experience Answer questions, inquire about needs and preferences, and recommend products and services with the same level of exceptional customer service for Deaf customers that you make a priority for hearing customers. Provide equitable and inclusive customer service in any location with face-to-face on-demand ASL video remote interpreting. Express for Employee Experience Create an inclusive and collaborative workplace with on-demand ASL video interpreting. Improve diversity in hiring and authentically support the goals of Deaf employees by providing convenient and flexible communication access in the workplace. Express is: On-demand Request an interpreter using Express, and one appears on screen within moments—anytime and anywhere. Inclusive Give staff the tools to succeed and customers a better experience. ASL-English and ASL-Spanish interpretation available. Convenient Hassle-free way to access interpreting at a moment’s notice. Sorenson Express takes zero effort to maintain and track—it is simply there when you need it. * Access to the app is limited to Sorenson clients through a service agreement/contract. To sign up, contact SICustomerSupport@sorenson.com. Deaf individuals who want to use Express as a customer or employee can access the service only if the business or organization has signed up. If your desired location does not offer Express, suggest it to your employer or the business you shop at by sharing the information or emailing us at SICustomerSupport@sorenson.com to request our assistance in reaching out to them.