Tech Insight

Rogers Tech Insight is the next-generation technician diagnostic tool that provides real-time diagnostic information on customers' home devices, enabling technicians to deliver a fast, reliable, and seamless customer experience every step of the way. Main Features : - Perform diagnostics on customer devices (TV, High Speed ​​Internet and more) - Submit certifications - Ensure troubleshooting of the quality of WiFi service and more... Requirements: - A reliable WiFi service with a connection to the Rogers network, and the location service activated - A mobile device with the operating system Android 8, or later - Rogers technician username and password for authentication and authorization Note: Currently only Rogers technicians have access to the app. Stay tuned for further upgrades in the coming months!