Updated Jul 24, 2026 ยท v3.1.0
Your Alferza customer portal: access your contracts and request technical support
Welcome to My Alferza! My Alferza is the exclusive mobile app for Alferza Real Estate clients and owners. We've designed this tool to support you in this new chapter, putting control of your investment right in the palm of your hand. With My Alferza, forget about physical paperwork and waiting on hold. Now you can manage everything related to your new apartment quickly, securely, and transparently. What can you do with this app? YOUR DIGITAL PROPERTY FILE Access all your property's essential documentation 24/7. View and download: Purchase and Sale Agreements. Apartment and common area floor plans. User and maintenance manuals. Receipts and account statements. FAST AFTER-SALES SERVICE Noticed any issues in your new home? Report technical service or repair requests in seconds. Take photos or videos of the incident and attach them directly from the app as evidence. Receive real-time notifications when your request is received, scheduled, and processed. WARRANTY MANAGEMENT Clearly check the validity and coverage of your real estate warranties, without fine print. IMPORTANT NOTIFICATIONS Stay informed about management announcements, maintenance dates, or relevant news about your real estate project. -- How to log in? To log in, use the credentials provided by your Alferza advisor when you took possession of your property. If you don't yet have your user account, contact us through our official channels. My Alferza: Your home, in your pocket.
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