enercity

Manage your electricity, gas, and water contracts with the enercity app. Keep track of your consumption and payments and handle your requests directly – around the clock, conveniently, and without waiting on hold. Here's what you can do in the app: > Consumption & Costs Whether it's electricity, gas, or water – you can see your consumption and manage your contracts directly in the app. The consumption graph shows both forecasted and actual values, giving you better control over your energy costs. Invoices are available as PDFs, and you can view your payments at any time. > Dynamic Tariff With enercity's dynamic tariff, you pay for electricity at the current market price. The app displays the current EPEX exchange electricity prices, a forecast for the next day, and your current costs. A smart meter is required for full functionality. With a smart meter, your load profiles are transmitted automatically – eliminating the need for manual meter readings. > PriceCap – Exclusively in the App From mid-April 2026, customers with a dynamic tariff and smart meter will benefit from a free price cap: It limits the EPEX exchange electricity price per kWh to a fixed maximum value. If the market price rises above this, you only pay the fixed PriceCap – nothing more. This feature is available free of charge to all eligible app customers until the end of 2026. > Self-Service Submit meter readings, adjust monthly payments, view contract details, change personal data – all directly in the app. Our payment recommendation also helps you avoid additional payments. > Dark Mode The app supports Dark Mode. It automatically follows your system settings or can be switched manually in the app. > enercity+ Benefits Exclusive offers and promotions, only for app customers. Easily save your favorite offers to your watchlist. Questions or feedback? Write to us: kundenservice@enercity.de or 0800.36372489