USU KCenter Mobile

IT self-service solution KCenter Mobile helps users reach their goal quickly. KCenter Mobile is the self-service software that establishes a smart connection between IT end users and IT Support. All IT-related information and support functions are pooled in a single channel. Thus KCenter Mobile is always the first point of contact for IT end users – regardless of whether error messages, IT-related questions or service requests are involved. Furthermore, all of this is possible across all channels of communication; on every desktop PC, notebook, tablet and smartphone. Features: - Search and browse solution documents - Read important news - Integrated chatbot - Create service requests - Read service requests information