ECI MobileTech

MobileTech gives your technicians the ability to get service call information, manage service activities, and input data while out in the field. With a real-time connection to e-automate, MobileTech reduces office staff workloads, increases accuracy and improves inventory management. MobileTech features include: • Empower techs to manage their own calls and inventory. • Quickly view parts availability from all warehouses, including technician car stock. • Real-time GPS monitoring. • View technician activity through the dispatch console. • Perform tech-to-tech parts transfers. • Add file attachments to service calls. • Capture and store signatures. • Easily search calls by status, tech, customer, or equipment. • Individual and group tech-to-tech chat for faster service completion time.