Habitat Perpignan Méditerranée

Habitat Perpignan Méditerranée (ESH) is a social housing company that merged with ADESTIA (a subsidiary of CDC Habitat) in October 2021. A social housing provider in the Pyrénées-Orientales department, ESH HPM operates in 21 of the 37 municipalities within the Perpignan Méditerranée Métropole urban area and in the town of Pia. It relies on the expertise and professionalism of its approximately 150 employees, all dedicated to serving its partners, clients, and residents. The company's mission is to build, rent, sell, maintain, and manage a portfolio of over 8,500 housing units. It delivers an average of 200 to 250 new units per year. ESH HPM is committed to improving service quality and fostering close relationships with residents by increasing its field staff and providing attentive listening and social support to its most vulnerable tenants. As a social enterprise deeply committed to its public service mission and the values ​​of social housing, Habitat Perpignan Méditerranée actively participates in community life and social cohesion within its residences and neighborhoods. It aims to mobilize its teams around the values ​​it upholds: proximity, solidarity, loyalty, and innovation. Aware of residents' evolving expectations, Habitat Perpignan Méditerranée cultivates a close relationship with its residents through the following initiatives: - 30 caretaker lodges and approximately 40 caretakers at your service. - 4 local branches in Perpignan. - A call center and complaints handling service with a dedicated toll-free number for tenants. - Numerous projects and initiatives, particularly those included in the City Contract under the "Living Environment" theme, to strengthen social diversity and community cohesion. To modernize our customer relations and meet tenant expectations, we have developed the "My HPM Tenant Space" application, a free and secure app exclusively for tenants that assists you with all your customer-related interactions. The "My Tenant Space" app allows you to: • Pay your rent: simple, fast, free, and 100% secure (3D Secure payment) • View your rental agreements (apartment, commercial space, garage, and parking space) • View and download your documents (rent statements, receipts, and water and utility bill adjustments) • Update your personal information (contact details, CAF number, employment status) • Update your billing address • Update your family composition/occupants (in case of death, birth, departure of a family member, etc.) • Manage your home insurance (upload your proof of home insurance, update your policy) • Manage your communication preferences