iFMS Work Order

iFMS Facilities Management System improves customer service level and service quality of your facilities and property management operations using mobile device technology. It supports a proactive management approach that involves preventive patrols and inspections, SLA monitoring and escalations and aims to avoid potential problems even before they surface. Key Features • Work order processing with SLA • Customer service hotline support • Patrol and work orders mobile apps with: - multimedia support in work orders - timestamped photos for control - data security and reliability - no data loss at network "blind spots" • Preventive work scheduling • Parts inventory management • Flexible user administration • Multiple language support • Reports and dashboards • Optional value-added integration modules