VA ME & Wayfinding

Seamless VA Care—Anywhere Mobile Engagement puts the entire Veterans Affairs experience in your pocket. From finding the nearest VA facility to refilling prescriptions, it is the single, secure place where Veterans can navigate hospitals, schedule or check in to appointments, access medical records, chat with VAly, and discover trusted VA resources—online or on the go. VAly AI Chatbot  Ask any question in plain language, VAly opens the right feature instantly  Available 24/7 for navigation, benefits and support queries Facilities  Locate nearby VA hospitals and clinics with wait times, phone numbers and directions  Save a default hospital for instant indoor navigation Manage Appointments  Book, cancel or print VA and Community Care visits  View after-visit summaries and map each appointment Hospital Navigation  Real-time blue-dot indoor maps with voice guidance and high-contrast mode  Remember where you parked and get turn-by-turn directions to any clinic or amenity Travel Claim  One-tap access to the BTSSS portal for mileage reimbursement Health Tools  My HealtheVet: refill meds, order supplies, send secure messages  Review labs, tests, vaccines and care notes  Add appointments to your calendar with card scanning Quick Actions  Text 53079 to check in (45 minutes before to 15 minutes after)  Contact the Veterans Crisis Line by call, text or chat VA Resources  Health care, disability, education, housing, careers, pensions, family benefits and burials—direct phone numbers and links, all in one place Facility Availability Some features require the facility to be enabled inside VA systems. If your site is not yet supported, check back soon as we expand nationwide. What’s new:  Rebranded to Mobile Engagement with a fresh icon and streamlined UI  New VAly AI chatbot, answers questions and opens features instantly  Accessibility upgrades to indoor maps (voice and vibration)  My HealtheVet integration: refill medications, order supplies, send secure messages  Added Veterans Crisis Line, Cemeteries and VA Resources  General reliability and performance improvements