Oficina Virtual 2.0

The DISNORTE DISSUR Virtual Office is a mobile application that allows you to efficiently manage your electricity service. Through the application, you can review energy consumption, track billing, carry out commercial procedures and technical requests, file claims, complaints, and more, all directly from your mobile device. Discover the functionalities that the Virtual Office offers you: Consultations. Explore customer information, supply and meter details, scheduling of planned outages for electrical network maintenance, current debt status, reading history, consumption and receipts. Commercial procedures. Request a rate change, new service, change of company name, reduction of supply. Technical requests. Request an increase in power, setback, relocation of meter and/or connection, expansion of public lighting. Claims. Enter claims for invoices and others. Other procedures. Request information updates, file complaints, share complaints and suggestions, and subscribe to receive your invoices by mail. Download the app and tell us your experience!